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1. Phone Calls Nothing beats a good old fashioned phone call to clear up any questions or problems. They are quick, personal, and effective. Customers deserve to know that you think of them as people who deserve great service. Let them know that by picking up the phone and calling. Even if you have to leave a voicemail, they will know you want to resolve their problems right away. 2. Hand-written cards For a really personal touch, send your customers hand-written notes or cards from time to time. Obviously, you can't do this if your business is a booming size, but for those really loyal customers, a hand-written thank you card for a special order can make a big difference. But is this